Privacy Policy

Introduction

PimpMyBikeSG (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our motorcycle detailing services, and tell you about your privacy rights.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: includes name, username or similar identifier.
• Contact Data: includes address, email address, and telephone numbers.
• Vehicle Data: information about your motorcycle including make, model, year, and condition.
• Service Data: information about the services you have purchased from us and scheduling preferences.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: includes information about how you use our website and services.
• Marketing Data: includes your preferences in receiving marketing from us.

How We Use Your Information

We use your personal data in the following ways:

• To provide and manage our services to you
• To process and fulfill your appointments and payments
• To manage our relationship with you
• To communicate with you about services, promotions, and events
• To improve our website, services, and customer relationships
• To comply with legal obligations

Legal Basis for Processing

We collect and use your personal information on the following legal bases:

• Performance of a contract when we provide services to you
• Legitimate interests to improve and develop our services
• Consent for specific purposes, such as marketing communications
• Compliance with legal obligations under Singapore law

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, we keep basic customer information for up to 7 years after your last service with us for tax and accounting purposes.

Your Privacy Rights

Under Singapore's Personal Data Protection Act (PDPA), you have rights regarding your personal data, including:

• Right to access personal data we hold about you
• Right to correction of inaccurate personal data
• Right to withdraw consent for specific processing of your data
• Right to data portability in some circumstances

To exercise any of these rights, please contact us at the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Updates to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, or if you would like to exercise your rights regarding your personal data, please contact us at: